An historic moment

During a visit, an Ottawa Francophone noticed that the name of the Upper Canada Village tourist site in Eastern Ontario was in English only. This attraction is managed by the St. Lawrence Parks Commission, a government agency.

RESULT: While this complaint was being reviewed, the unilingual “Upper Canada Village” sign at the entrance suffered heavy damage due to a storm. As a result of our intervention, the Commission took advantage of the situation and replaced the sign, which is now bilingual and reads “Upper Canada Village du Haut Canada.”


Learn more about the French Language Services Unit which answers questions and takes complaints about services in French.
Read about how we helped other people in our Selected cases.